Can You Appeal A Denial When It's Not Your Fault?
Everyone hates hearing their biller say "it's not my fault", but sometimes it's true. There is nothing worse than calling an insurance to...
Will Telehealth Continue in 2021?
As we're nearing the end of 2020 and the widespread availability of a COVID-19 vaccine is in sight, there are many questions patients and...
Deciphering Medicare Claim Rejections: Making Sense of Your Denial Codes
Unlike CPT and ICD-10 codes that are used across the United States, denials codes vary from insurance to insurance. The terminology used...
Is Sending Past Due Patient Balances to Collections Worth It For Your Practice?
Keeping your patient aging low and your patients happy is a balancing act. How aggressive your staff should be with collecting patient...
How To *Effectively* Work Your Aging
Most billers dread working the aging, or outstanding claims report. It usually means hours of searching for remittances or EOB's, or...
Can You Get Paid for Seeing Patients After Hours?
Do you ever open your practice during off hours to see a patient who has an emergency? Or, do you stay beyond closing time to treat...
Coding for Covid-19 Testing: Here are the Guidelines You Need To Know
Many Primary Care Providers (PCP's) are now able to bill for Covid-19 testing in their office, resulting in no longer having to send...
New CPT Code 99072: Can Your Practice Benefit From This?
On September 8, 2020 the AMA released new CPT code 99072. This code was established to capture the cost of personal protective equipment...
2021 ICD-10 Updates: See What's New
The 2021 ICD-10 updates, effective October 1, 2020 have been released and the changes are numerous. Most of the changes replace or expand...









